Frequently Asked Questions
How can I get samples to check the quality?
After price confirmation, you can request free samples to check the quality. We provide samples for free (excluding logo printing or custom colors), while you cover the express shipping charge.
How long can I expect to get the samples?
After paying for shipping and confirming files, samples will be ready in 3-7 days. You can use your own express account or prepay us.
What about the lead time for mass production?
It depends on the order quantity and the season. Generally, delivery takes between 2 to 4 weeks.
What are your payment terms?
We accept T/T (30% deposit before production and 70% balance before shipment), Western Union, or Escrow.
How do I start an order with you?
First, let us know your requirements. We will provide a quote based on your needs. Once samples are confirmed and the deposit is placed, we arrange full-scale production.
What are your delivery terms?
We support EXW, FOB, CFR, CIF, DDU, and shipping via Air or Sea.